Frequently Asked Questions
Everything you need to know about shopping with Nimodo.
What is Nimodo's shipping policy?
We offer standard and express shipping worldwide. Standard shipping typically takes 3-7 business days, while express delivery arrives within 1-3 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have the original tags attached. Visit our Return Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Finder' tool.
What payment methods do you accept?
Nimodo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Nimodo is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our collections to minimize our environmental footprint.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.